Privacy Policy
At La Buena Inteligencia, we value the privacy and security of your data. This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us when using our website, forms, and services.
The information contained herein is general and does not constitute legal advice. For specific requirements in your jurisdiction, we recommend consulting with a privacy and data protection professional.
Information we collect
We may collect the following types of information:
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Personal data provided directly by the user: name, email address, telephone number, company, sector or other data entered in registration, contact or demonstration request forms.
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Technical and browsing data: IP address, device type, browser, pages visited, time spent on the site and cookies necessary for the functionality of the site.
Information collected during tests or calls with intelligent agents: recordings, messages or interactions necessary to evaluate the quality of service and improve the user experience.
How do we use your information?
We use the information collected to:
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Provide the requested services, including demos or tests with our AI agents.
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Manage registration, service, support and scheduling processes.
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Improve the quality, functionality, and security of our services.
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Send relevant communications about products, updates or follow-up (you can unsubscribe at any time).
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Comply with applicable legal or contractual obligations.
We do not use your data for automated decisions that affect your rights without human oversight.
Data sharing with third parties
We only share personal information when strictly necessary:
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With technology providers that facilitate hosting, analytics, communications, or the operation of our AI agents.
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With internal teams and strategic partners involved in the support or implementation of the service.
All third parties we work with comply with security and confidentiality standards.
We do not sell or trade personal information under any circumstances.
Cookies and tracking technologies
We use essential cookies for the operation of the site and, optionally, analytics tools to understand how the platform is used. You can manage your preferences through your browser.
Information security and storage
We implement technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.
Even so, no system is completely infallible; therefore, we recommend good security practices on the part of users.
User rights
We only share personal information when strictly necessary:
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Depending on your jurisdiction (including GDPR and local regulations), you may be able to exercise the following rights:
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Access to your personal data
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Correction or update
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Deletion (“right to be forgotten”)
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Opposition or limitation to treatment
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Data portability
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Withdrawal of consent
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You can request any of these rights by writing to our official contact email.
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With internal teams and strategic partners involved in the support or implementation of the service.
All third parties we work with comply with security and confidentiality standards.
We do not sell or trade personal information under any circumstances.
Data on minors
Our services are not directed at minors. We do not intentionally collect data from children. If we identify an unauthorized registration, we will delete it.
Changes to this policy
We may update this Privacy Policy to reflect improvements to our services, regulatory changes, or internal adjustments. We will always post the most recent version on this page.